Passionate – Dedicated – Professional

Your Go-To Source for Office Equipment Services

Wheeler Business Machines in Grand Rapids, MI repairs and services every type of business machine we sell and even those we don’t carry, providing you with professional and personalized support. This includes repair and service on a wide range of equipment, including printers and fax machines, dictation equipment, paper shredders, paper handling equipment such as joggers, drillers and folders, and more. We service customers across the nation on equipment suited to shipping for repair, or can provide in-house repair service in the Grand Rapids, MI and Surrounding areas.

Dictation Equipment Repair

We repair all major brands of dictation transcription equipment; both tape based (microcassette, minicassette and standard cassette) and digital. We offer free estimates on all portable and desktop models too.

BENCH LABOR RATES for Dictation Equipment

$68.00/hour……..Portable Recorders

$68.00/hour……..Desktop Models – Transcribers & Recorders

To send in broken equipment for free estimate and repair, simply ship prepaid to us with your name, phone number, return shipping address and a brief description of the problem. We will diagnose the equipment problem and call you with a free repair estimate within 24 hours of receipt. Place disabled equipment in a sturdy box.

Use Styrofoam, bubble wrap or balled up newspaper as protective packing, and ship to the address here.

Fax And Printer Repair

We service all makes and models of fax and printers, including, laser jet, dot matrix and ink jet printers in the greater Grand Rapids, Michigan area. We offer free estimates and 48 hour repair turn-around time.

SERVICE RATES – Fax and Printer Repair

$68.00/hour……..Bench Labor

$95.00/hour……..Service Call

Bring your broken fax or printer in for a free estimate or call for an on-site service call. We offer the lowest repair rates in Grand Rapids at $68.00 for bench labor and $95.00 for service calls. We are Hewlett Packard and Brother specialists. We will diagnose your printer or fax problem and call you with a free repair estimate within 24 hours. Call us at 616-245-3335.

Onsite Paper Shredder Repair

We are an authorized Fellowes Shredder warranty repair center, and authorized as a Martin Yale, MBM & Dahle Service Repair Center. We also service all makes and models of shredder and paper handling equipment. Call us toll free at 616-245-3335 for new machine warranty and out of warranty repairs on your Fellowes shredder, or on any non-warranty repair on any make or model of shredder or paper handling machine.

We are also an authorized Fellowes Shredder Parts Supplier. We offer parts and support for Do-It-Yourself shredder repair.

SERVICE RATES – Paper Shredders & Paper Handling Equipment

$68.00/hour……..Bench Labor

$95.00/hour……..Service Call

Local businesses may bring equipment in for a free estimate or call for an on-site service call. We offer the lowest repair rates in Grand Rapids at $68.00 for bench labor and $95.00 for service calls.

ICAL 100R, KeyTracker & Scan Shark Inventory Calculator Service & Repair

We service the ICAL 100R, KeyTracker & Scan Shark Inventory calculators (many others). We offer free estimates and 48 hour repair turnaround time.

BENCH LABOR RATES

$68.00/hour……..Plus Parts

To send in a broken inventory calculator for free estimate and repair, simply ship prepaid to us with your name, phone number, return shipping address and a brief description of the problem. We will diagnose the problem and call you with a free repair estimate within 48 hours of receipt. Place disabled inventory calculator in a sturdy box. Use styrofoam, bubble wrap or balled up newspaper as protective packing.

We sell and service both the Scan Shark and Keytracker systems, offering both new and refurbished options. Plus, we occasionally have refurbished Icals available — contact us to check current inventory!

Shipping Your Items

Please use the following address for all items you would like us to repair:

  • Wheeler Business Machines, Inc.
    Attn: Service and Repair
    1473 Gentian Drive
    Grand Rapids, MI 49508

Please contact us to explain or include the following information with your item:

  • Name
  • Phone Number/Email

  • Return Shipping Address
  • Information on what the issues with your item is